TranMDT™ (Mobile Data Terminal Dispatch)

TranWare is fully compatible with most of the leading MDT manufacturers in the market, including Mentor Engineering, DDS (Digital Dispatch Systems), Mobile Knowledge, King and CES. .MDT systems are available that operate with existing two-way radio systems, as well as on public cellular networks.

An optional GPS Automatic Vehicle Location receiver can be internally fitted in most MDT's to provide the location of the vehicle at preprogrammed intervals and/or on each transmission. The incoming GPS information is processed by our optional TranTrac module, which tracks the location and status of both the vehicles and trips on a street map. In addition, most MDT's have a built-in credit card swipe, which works in conjunction with our optional Credit Card Processing Module to automatically process credit card requests from the vehicles.

MDT's allow the driver to update their current trip status on a real-time basis, e.g. Accept, Reject, Load, Complete, etc.. When any of the status keys are activated the message is automatically displayed and transmitted to the base dispatcher using the wireless communications system. Audible and visual prompts assist the driver. When the status is received by the base and automatically acknowledged by the base dispatch software, the status key LED stops flashing and the current acknowledged status is displayed. If the status is not properly sent/acknowledged, the MDT continues to send the message automatically until it gets through.

Mobile Data System Key Features and Benefits

	Drivers do not not have to stop and write down information, saving time
	Drivers can update their status with a single button press, indicating whether they have "Accepted" or "Rejected" the trip, are "Loaded", "Soon-to-Clear", or the trip is "Cleared", etc.
	Dispatchers and Call Takers can observe the status of trips on a real-time basis. This improves customer service as customers can be given more accurate ETA's.
	Automatic Dispatch greatly accelerates and simplifies dispatching, enhances customer service
	Reduces driver frustration in "chasing dispatch"
	Reduces voice traffic by over 80%
	Decreases dispatcher workload by a minimum of 40%
	Integration with a Wide Variety of Mobile Data Hardware and Systems...
	GPS Receiver Interface & Integration with TranTrac AVL
	Credit Card Reader Interface for Authorization & Settlement
	Voice and Data on the Same Channel
	Available for Two-way Radios or Public Digital Wireless Networks
	Emergency Call Switch Capability and Integrated Driver Messaging
	Prevention of Unauthorized Interception of Jobs
	Updates Trip Pricing Information Upon Trip Completion
	Zone or Auto-dispatch to the Closest Vehicle via GPS
	Provides for a Quiet Environment for Customers Inside Vehicles
	Elimination of Favoritism and Unfair Dispatch Practices
	Customer Callout, No-show, Specials, Status Request, Soon-to-Clear Functionality
	Taxi Meter Interface
	Advanced Data Logging and Statistical Analysis Package
	Complete integration with TranWare Vehicle Maintenance, Cashiering & Billing modules