Home Contact Future Quest Sitemap About Future Quest Wireless GPS Vehicle Location Wireless Dispatch Wireless Dispatch and GPS Devices
Future Quest Wireless Inc Workforce Solutions
Taxi Software
       
  Search
 
Taxi MDT Dispatch >> TranMDT™

 

 
 
 
Enterprise Taxi
 
 
    Overview
 
   
 
    Features
 
   
   
 
    Cashiering
 
   
     
 
Wireless Dispatch
 
 
    Overview
 
   
   
   
   
 
           Mentor MDC
 
   
   
   
 

 

 

TranMDT™ (Mobile Data Terminal Dispatch)

Mentor MDCTranWare is fully compatible with most of the leading MDT manufacturers in the market, including Mentor Engineering, DDS (Digital Dispatch Systems), Mobile Knowledge, King and CES. .MDT systems are available that operate with existing two-way radio systems, as well as on public cellular networks.

An optional GPS Automatic Vehicle Location receiver can be internally fitted in most MDT's to provide the location of the vehicle at preprogrammed intervals and/or on each transmission. The incoming GPS information is processed by our optional TranTrac module, which tracks the location and status of both the vehicles and trips on a street map. In addition, most MDT's have a built-in credit card swipe, which works in conjunction with our optional Credit Card Processing Module to automatically process credit card requests from the vehicles.

MDT's allow the driver to update their current trip status on a real-time basis, e.g. Accept, Reject, Load, Complete, etc.. When any of the status keys are activated the message is automatically displayed and transmitted to the base dispatcher using the wireless communications system. Audible and visual prompts assist the driver. When the status is received by the base and automatically acknowledged by the base dispatch software, the status key LED stops flashing and the current acknowledged status is displayed. If the status is not properly sent/acknowledged, the MDT continues to send the message automatically until it gets through.

Mobile Data System Key Features and Benefits

Drivers do not not have to stop and write down information, saving time
Drivers can update their status with a single button press, indicating whether they have "Accepted" or "Rejected" the trip, are "Loaded", "Soon-to-Clear", or the trip is "Cleared", etc.
Dispatchers and Call Takers can observe the status of trips on a real-time basis. This improves customer service as customers can be given more accurate ETA's.
Automatic Dispatch greatly accelerates and simplifies dispatching, enhances customer service
Reduces driver frustration in "chasing dispatch"
Reduces voice traffic by over 80%
Decreases dispatcher workload by a minimum of 40%
Integration with a Wide Variety of Mobile Data Hardware and Systems...
GPS Receiver Interface & Integration with TranTrac AVL
Credit Card Reader Interface for Authorization & Settlement
Voice and Data on the Same Channel
Available for Two-way Radios or Public Digital Wireless Networks
Emergency Call Switch Capability and Integrated Driver Messaging
Prevention of Unauthorized Interception of Jobs
Updates Trip Pricing Information Upon Trip Completion
Zone or Auto-dispatch to the Closest Vehicle via GPS
Provides for a Quiet Environment for Customers Inside Vehicles
Elimination of Favoritism and Unfair Dispatch Practices
Customer Callout, No-show, Specials, Status Request, Soon-to-Clear Functionality
Taxi Meter Interface
Advanced Data Logging and Statistical Analysis Package
Complete integration with TranWare Vehicle Maintenance, Cashiering & Billing modules

View Details of Mentor MDC