TranMDT™ (Mobile Data Terminal Taxi Dispatch)
TranWare is fully compatible with most of the leading MDT manufacturers in the market, including Mentor Engineering, DDS (Digital Dispatch Systems), Mobile Knowledge and CES. MDT systems are available that operate with existing two-way radio systems, as well as on public cellular networks.
An optional GPS Automatic Vehicle Location receiver can be internally fitted in most MDT's to provide the location of the vehicle at preprogrammed intervals and/or on each transmission. The incoming GPS information is processed by our optional TranTrac module, which tracks the location and status of both the vehicles and trips on a street map. In addition, most MDT's have a built-in credit card swipe, which works in conjunction with our optional Credit Card Processing Module to automatically process credit card requests from the vehicles.
MDT's allow the driver to update their current trip status on a real-time basis, e.g. Accept, Reject, Load, Complete, etc.. When any of the status keys are activated the message is automatically displayed and transmitted to the base dispatcher using the wireless communications system. Audible and visual prompts assist the driver. When the status is received by the base and automatically acknowledged by the base dispatch software, the status key LED stops flashing and the current acknowledged status is displayed. If the status is not properly sent/acknowledged, the MDT continues to send the message automatically until it gets through.
Mobile Data System Key Features and Benefits
- Drivers do not not have to stop and write down information, saving time
- Drivers can update their status with a single button press, indicating whether they have "Accepted" or "Rejected" the trip, are "Loaded", "Soon-to-Clear", or the trip is "Cleared", etc.
- Dispatchers and Call Takers can observe the status of trips on a real-time basis. This improves customer service as customers can be given more accurate ETA's.
- Automatic Dispatch greatly accelerates and simplifies dispatching, enhances customer service
- Reduces driver frustration in "chasing dispatch"
- Reduces voice traffic by over 80%
- Decreases dispatcher workload by a minimum of 40%
- Integration with a Wide Variety of Mobile Data Hardware and Systems...
- GPS Receiver Interface & Integration with TranTrac AVL
- Credit Card Reader Interface for Authorization & Settlement
- Voice and Data on the Same Channel
- Available for Two-way Radios or Public Digital Wireless Networks
- Emergency Call Switch Capability and Integrated Driver Messaging
- Prevention of Unauthorized Interception of Jobs
- Updates Trip Pricing Information Upon Trip Completion
- Zone or Auto-dispatch to the Closest Vehicle via GPS
- Provides for a Quiet Environment for Customers Inside Vehicles
- Elimination of Favoritism and Unfair Dispatch Practices
- Customer Callout, No-show, Specials, Status Request, Soon-to-Clear Functionality
- Taxi Meter Interface
- Advanced Data Logging and Statistical Analysis Package
- Complete integration with TranWare Vehicle Maintenance, Cashiering & Billing modules
- Enterprise Taxi Software
- Taxi Software Overview
- Getting Started
- Features
- Order Entry
- Dispatch
- Billing and Accounting
- Cashiering
- Vehicle Maintenance
- Digital Dispatch Options
- Wireless Dispatch Overview
- TranPage Alpha Paging
- TranAir Phone Dispatch
- TranMDT Mobile Data Dispatch
- Optional Modules
- GPS Tracking
- Credit Card Processing
- Taxi Meter Integration
- TranWare News
- Desktop Dispatcher For Small Fleets
- Mobile Credit Card Program
- TranAir Features Released
- TranWare Deployed On Virtual Server
- Master Distributor Announcement
- TranAir Revolutionizes Dispatch
