Preparing Your Company For Change

Index

1. The Evolving Game
2. The Cost of Losing
3. Coach or Manager?
4. Choose the Playing Field
5. Know Your Players
6. Pick  Your Lines
7. Assign Your Captains
8. Draw Up the Game Plan
9. Play the Game

The Evolving Game

Often, it seems that the only constant we have in business, is the need to change. We live in an information based society, under constant bombardment from new technologies, new business concepts and competitive threats. How we react and respond to these external forces as an organization directly determines whether our business will lead and grow or simply follow and remain static.

Just by the very fact that you are reading this article, you are obviously aware of the importance of implementing change in your organization as a means to achieving your corporate goals. Clearly, you understand that, as a service organization, technology plays an important role in maintaining efficiency and maximizing customer service, market share and profitability. Properly implemented, you understand that workforce tools can introduce new levels of economy into your organization, regardless of its size and scope.

Choosing the most appropriate technology or solution for your business can be a challenge in itself, with the bewildering array of choices, architectures and options available.  Yet, where the real challenge lies is in your ability to successfully implement the chosen solution into your business seamlessly.

The purpose of this article is to provide assistance in preparing your company, its management and employees for a smooth transition. One where the chosen products and processes are accepted and adopted by the vast majority of your employees, vendors, business partners and customers. Our intention is not to create problems  that may not exist, but to raise your awareness of potential pitfalls and to arm you with some tools that make the transition as smooth as possible.