PhoneLink™ Cell Phone GPS Tracking FAQ

Everything you need to know about PhoneLink™ for GPS phones

Q. What is PhoneLink™?

Q. How does it work?

Q. Which phones does PhoneLink™ work with?

Q. What kind of geographic coverage does the Fleet.NET™ service provide?

Q. Do you offer installed GPS solutions instead of portable?

Q. How can we see Fleet.NET™ and PhoneLink™ work?

Q. What are the terms and conditions to purchase a PhoneLink™ system?

Q. What kind of computer equipment and connection do we need at the office?

Q. How does our company get billed for the service?

Q. How do we order PhoneLink and get it activated?

Q. What kind of features does PhoneLink have?

Do you have a question not answered here? Ask Future Quest

What is PhoneLink?

PhoneLink is a full commercial GPS tracking and two-way messaging service designed to work with Nextel, Southern Linc or Telus Mike phones that are GPS enabled.

How does it work?

The PhoneLink™ java application is purchased outright by the customer for each phone to be used and then installed onto the phones in your fleet that you specify. PhoneLink™ then reports the GPS information from your phone to the Fleet.NET™ GPS mapping server. You subscribe to Fleet.NET™ on a monthly basis per phone. You then log-on to Fleet.NET™ from specified internet connected PC’s to enjoy full GPS tracking service.

Which phones does PhoneLink™ work with?

PhoneLink™ will work with any GPS enabled, Java capable Motorola iDEN phone (from Nextel, Southern Linc or Telus Mike)

What kind of geographic coverage does the Fleet.NET™ service provide?

Fleet.NET™ uses Microsoft MapPoint maps, which cover all of North America. The wireless coverage would include anywhere that the iDEN network operates from Nextel, Southern Linc or Telus Mike service. Ask your Future Quest representative for details.

Do you have any other GPS solutions that are attached to the vehicle, instead of portable?

Yes, Future Quest specializes in AVL systems of all types. Check out the links to the right on installed units.

How can we see Fleet.NET™ and PhoneLink™ work?

Ask your Future Quest rep to show you an on-line demo of a live system by calling us or send an email to: It only takes a few minutes.

What are the terms and conditions to purchase a PhoneLink™ system?

First, there is a minimum quantity of 5 units that must be activated. Billing occurs monthly in advance on your credit card. Check out the pricing by clicking on the Quote button at the top of this page.

What kind of computer equipment and connection do we need at the office?

High speed internet (cable or DS) is required at each computer you wish to access the mapping from. Each computer must be a minimum Pentium III 500Mhz processor with 128MB of memory and a 17 inch monitor is recommended with an 8MB or higher video card. We recommend 1 GB of RAM.

How does our company get billed for the service?

You will be invoiced monthly in advance for the service. Billing will occur automatically on your credit card each month.

How do we order PhoneLink and get it activated?

It’s very simple:

a. Click the "Get an instant quote" link at the top of this page and build a detailed quote.

b. Our website will automatically email the quote to you at the email address you specify In the quote, there will be a Buy Now link that will take you to our on-line order page, where you can purchase the system by credit card

c. Once we receive payment by credit card, we will process the order immediately. It will take 48 hours to set up your system

d. Purchase the GPS enabled Java phones from your wireless carrier if you don’t already have them.

e. Order a minimum 1MB data plan for each phone. You can order them on the phone or on-line from the wireless carrier's site.

f. Future Quest will contact you to show you how to load the java application onto each phone.

g. Future Quest will then setup your phones on the Fleet.NET™ server and arrange a 1-hour training session. Fleet.NET™ is very friendly and easy to learn and use

What kind of features does PhoneLink have?

Automatic GPS sent by configurable intervals
Reconfigure GPS intervals over the air
Mix and match with permanent mounted vehicle units G3001
Auto Reply to GPS requests from Office
Stores GPS readings if out of range and then updates office automatically when back in range
Emergency Message to Office (with GPS info if available).
Login and Logout messages when the unit is turned on and off.
Optional Two-Way Messaging:
- Email can be sent from the unit to the host.
- Host can send an Email to the unit
- Incoming, unread mail is marked with ‘*’
- Outgoing mail that was received by the host is marked with ‘v’.
- Preset Messages in both directions
- If there are unread messages, the driver is reminded to read them
- Message queue
- Inbox emails.

If you have any further questions that have not been answered, please don't hesitate to contact Future Quest.